"The food & beverage industry is very complex and we needed a trustworthy

partner to quickly understand these complexities and help us build a smart,

intuitive analytics solution. They developed insights that helped improve

restaurant operations, marketing & promotions, sales, and customer

engagement for our clients.

- David Nehme, Partner, PCM-BI

 

FAB provides actionable insight and analysis into your food and beverage business and helps you run it profitably.

Packed with industry-standard critical KPIs and dashboards, it helps you track outlet performance, understand customer satisfaction, monitor inventory and costs, highlight anomalies and act on them immediately.

FAB has four modules to enable analysis of different functions:

SALES

Regional or local managers use the Sales dashboards to understand critical
KPIs such as individual outlet performance, optimal product mix, customer
life-cycle, average check per restaurant.

Questions that FAB Sales helps answer are:

  • How is my Tysons location performing?

  • What are my highest selling or lowest selling products?

  • What is my meal session flow analysis? When am I getting the most traffic?

  • What’s my ideal menu mix? What products can I pair together to get the maximum ROI?

  • Who are my most valuable customers?

Operations managers are responsible for the smooth working of the front of the house, back of the house, as well as administrative activities. With FAB

 

Operations, they can better manage costs, track labor performance,

make amendments to the roster all from one place.losses, and prevent

 

 

Questions that FAB Operations helps answer are:

  • What is the average check per customer or per outlet or per region?

  • How does x location compare to its target?

  • What’s my staff turnover?

  • What times of the day do I need the most resources?

  • How do I better manage my roster?

  • What is my mystery shopper score?

  • What is it per outlet labor cost?

  • What is the volume of my main items? How much am I selling at what time of the day?

OPERATIONS

PROCUREMENT

Campaign and marketing managers need an integrated view of all their
channel performance and insights into customer reviews and satisfaction.
With FAB Social Media, it’s now possible for them to track metrics for
each channel to better understand customer sentiment and activity.
They can now get an hourly sentiment trend, latest positive and
negative comments, and analyse customer rating for each individual outlets.

Questions that FAB Procurment helps answer are:

  • What is the average check per customer or per outlet or per region?

  • How does x location compare to its target?

  • What’s my staff turnover?

  • What times of the day do I need the most resources?

  • How do I better manage my roster?

  • What is my mystery shopper score?

  • What is it per outlet labor cost?

  • What is the volume of my main items? How much am I selling at what time of the day?

Campaign and marketing managers need an integrated view of all their
channel performance and insights into customer reviews and satisfaction.
With FAB Social Media, it’s now possible for them to track metrics for
each channel to better understand customer sentiment and activity.
They can now get an hourly sentiment trend, latest positive and
negative comments, and analyse customer rating for each individual outlets.

Questions that FAB Procurement helps answer are:

  • How are all my social channels performing?

  • How are customers rating my outlets on Yelp?

  • What are they saying on Twitter?

  • What’s the sentiment - are they speaking positively of my brand or are they unhappy?

  • How is my promotional campaign doing? Was it wise for me to invest in it?

SOCIAL MEDIA

What can you get with FAB?

  • Sales Analysis

  • Customer Loyalty Analysis (RFM analysis)

  • Customer Lifecycle Analysis (new vs repeat customer)

  • Product mix

  • Promotion Effectiveness

  • Social Sentiment Analysis

  • Labor Management and Cost Control

  • Loss Prevention

  • Waste Tracking

  • Food Cost Analysis (COGS)

  • Inventory Management

  • Recipe Management

  • Vendor Compliance

  • Procurement Compliance

 

Like what you see?

For a live demo and questions on how FAB can work for you please drop us a line.

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CONTACT US

info@the3i.com
(703) 272 8209

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